Privacy Policy & Terms of Service
Privacy Policy
Dazzle Dry Australia is committed to respecting your privacy as a customer for our products or as a visitor to our Web Site. The information you choose to share with us will be used only for purposes that will allow us to process your order efficiently, provide you with the best possible service and analyses data for future improvement to the Dazzle Dry Australia website, products and services. We will never give nor sell your user information or email address to anyone without your consent.
HOW TO CONTACT US
We can also be reached via email: suzie@dazzledryaustralia.com.au
You can also reach us by telephone: +61 405097887
SALONS
Any salon in Australia, New Zealand or Indonesia who would like to stock Dazzle Dry and be a wholesale customer, must contact the Director of Dazzle Dry Australia directly.
No salon or home based beauty or nail business is permitted to stock, sell nail services or retail Dazzle Dry unless the product has been directly purchased through Dazzle Dry Australia.
Every approved salon or home based business using Dazzle Dry must complete the offical Dazzle Dry training and be listed on the Dazzle Dry Australia website as an offical Dazzle Dry Salon.
Anyone that uses Dazzle Dry commercially without permission will be contacted by the legal department of Dazzle Dry Australia Pty Ltd and VB Cosmetics the owner and Manufacturer of Dazzle Dry in the USA.
Dazzle Dry Australia has the legal right to deny anyone the permission to be a Dazzle Dry salon or home based business in Australia, New Zealand or Indonesia.
INFORMATION WE COLLECT
For each visitor to our Web page, our servers automatically recognizes only the customer’s domain name, but not the email address (where possible)
We collect aggregate information on what pages the consumer accesses or visits and information volunteered by the consumer, such as the surveys and/or site registration.
Credit Card information is collected online for payment of product ordered. The information is collected by a third party service provider over a secure Internet connection and is not stored on Dazzle Dry Australia networks or Web servers.
COOKIES
We use cookies to store each visitor’s preferences, record session information such as what items consumers add to their shopping cart and record end-user specific information on what pages a user accesses or visits.
How we use the information we collect: In addition to using the information to process orders efficiently, we use the information we collect to improve the content of our Web page, optimize the user friendliness of our Web Site and our customer service efforts. This information is also used to provide data for future improvements to the Dazzle Dry Australia website products and services. We may also use the information to send you notices about information that we feel would impact your relationship with our products and us.
From time to time, Dazzle Dry Australia may utilize third parties under contract for order fulfillment, Web hosting and market analysis. Such third parties will always be bound by a confidentiality agreement to treat this information in a manner consistent with our policies.
Dazzle Dry Australia does not partner with or have special relationships with any ad server companies.
HOW TO OPT-OUT
If you provided us with your email address and you do not want to receive e-mail from us in the future, please let us know by sending us an email at the above address or calling us at the number provided above.
If you supplied us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. IF you do not wish to receive such mailings, please let us know by calling us or emailing us at the email provided above.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. IF you do not wish to receive telephone calls, please let us know by calling us or emailing us at the email provided.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us or emailing us at the email provided above.
ACCURACY OF CUSTOMER INFORMATION
We do our best to maintain the accuracy of the information we have about you. You may access the information by emailing us at the above email address or calling us. You may correct any inaccuracy in this information by sending us the correct information via email to the above email address. When we receive the changes you requested, the information will be corrected immediately.
SECURITY
When we transfer and receive certain types of sensitive information such as credit card information, financial or health information, we redirect visitors to a secure server and will notify visitors through a pop up screen on our site. We have appropriate security measures in place in our physical facilities to protect against loss, misuse or alteration of information that we collected from you at our site.
NOTIFICATION OF CHANGES TO THE PRIVACY POLICY
Changes or revisions to this privacy policy will be posted to the Dazzle Dry Australia website. You have our assurance that we will not change this policy in a way that will significantly reduce the level of privacy our users expect. We encourage our users to return the privacy policy periodically to review the policy and consider any changes.
COMPLAINTS AND COMMENTS
If you feel that this site is not following its stated information privacy policy, you may contact us at the above email address, or phone numbers, and or state or local chapters of the Better Business Bureau.
Security Policy
Your account information is password protected for your privacy and security
We also do everything in our power to protect user data offline. All sensitive information is restricted in our offices. Only employees who need the information to perform specific job (for example, a Customer Service Representative) are required to sign non-disclosure agreements before being granted access to personally identifiable information, and are required to lock their station when they leave their area.
All employees are kept up to date on our security and privacy practices. Every quarter and whenever new policies are implemented, our employees are reminded about the importance of keeping our customer data secure at all times. The servers with personally identifiable information are stored in a locked and secure environment. If you have any questions about the security at our website you can send an email karen@dazzledryaustralia.com.au
CORRECTING AND UPDATING PERSONAL INFORMATION
You can add new information and update your details in your account of our site. You can also modify your log in information and opt out of our newsletter delivery
OPT OUT INSTRUCTIONS.
Users who no longer wish to receive our electronic newsletter or promotional materials from our partners may opt-out of receiving these communications by changing the settings in your account page. Users who no longer wish to receive catalogues and other special announcements via email can send a letter to us at customer service suzie@dazzledryaustralia.com.au It may take up to ten working days (10) for your opt-out choices to be fully effective for electronic or email message and up to ninety working days (90) for physical catalogues. Our system requires time to update. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this privacy policy, we will notify you by email.
FAIR CREDIT BILLING ACT
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. We will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the if the unauthorized use of your credit card resulted through no fault of your own from the purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.