Hi Ann, we’re sorry to read that you remain disappointed with your experience.
We appreciate your extensive experience as a nail technician. Dazzle Dry is a unique four-step system with specific preparation and application requirements that differ from traditional lacquer and gel systems, so techniques that work well with other products may not necessarily produce the same results with Dazzle Dry.
Lifting overnight or within one day is not the expected performance of the system and indicates that there is an underlying factor affecting adhesion or wear.
When you previously raised your concerns on social media, we invited you to contact our Customer Support team so we could troubleshoot the issue with you directly. We would still genuinely welcome the opportunity to do this, as we have not yet been able to properly assess the products, application process or resulting wear.
Please contact our support so we can review in more detail and provide tailored guidance.
Thank you.